@extends('layouts.static-page') @section('meta_title', 'Refund Policy') @section('meta_description', 'Refund policy for BlackSplit subscription orders and related refund handling.') @push('style') @endpush @section('content')
If you encounter a problem with your subscription and do not agree with the solution suggested by Customer Service and request a refund, the refund policy is as follows:
Prepaid products:
Non-prepaid products:
Note: After your YouTube subscription is refunded, your account will be removed from the YouTube Premium family group. After your YouTube account is deleted, you will not be able to subscribe to another premium family plan. Please be careful when requesting a refund.
If you need a refund from a reseller, please contact our online customer service. A specialist will contact you and resolve your refund request.
Amount to be refunded = Order amount / Total order period * Remaining order time - Fees required for payment and refund (determined according to the payment and refund policy of each payment channel).
If you have any problems, please contact our online customer service or submit a ticket at https://help.blacksplit.com.
Thank you for your support and understanding, and we hope you have a pleasant service experience at BlackSplit.